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What is the EMAC Order Procedure?

The orders is important for every company. But most of overseas customers are satisfied with our order procedure and service, the main reason is that we have our own order procedures which is done carefully by one term staff EMAC GROUP LTD has its own order procedures as following.

  1. Customer place PO to us.
  2. Confirmed the details and send Pro-invoice
  3. Signed technical agreement and sales contract
  4. Deposit received
  5. Start to arrange the order production
  6. Keep follow the process of production and update to customer
  7. Product finished, provide picture and video for customer to check
  8. Balance received
  9. Based on the actual trade terms, help to arrange the shipping
  10. Preparing all the customs documents for customer clearance
  11. Follow the shipping until the customer received the product
  12. Waiting the customer feedback after received goods
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Sales Team


Generator Engine - Mr. Haden Wu

Marine Engine - Mrs. Hailey Tang

Automotive Engine - Mr. Wells Luo

Industrial Engine - Mrs. Luna Fu

Pump Engine - Miss. Zora Zhou

Engine Parts-Miss. Nora

Sales Director - Mr. Jasper Lee      

Service Team


Technical Service - Mr. Vin Hu

Customer Service - Mrs. Wendy Fu

Contact EMAC Now!

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